> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mercurjs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mark an Order as Delivered

> Record that the customer has received a shipped order.

> Close the loop on a shipment once it reaches the customer.

## Overview

When the customer has received a shipped order, you can record it as delivered. This keeps the order's status accurate for you and the customer.

## Step 1: Open the order

1. Go to "Orders" in the sidebar.
2. Open the order and find the shipped fulfillment.

## Step 2: Mark as delivered

1. Click "Mark as delivered".
2. Confirm the action.

## Next steps

<CardGroup cols={2}>
  <Card title="Process a return" href="/user-guide/vendor/orders/how-tos/process-a-return">
    Handle a return if the customer sends items back.
  </Card>
</CardGroup>