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This guide explains how to manage stores in the Mercur Admin Panel.

View stores

To view all stores, select Stores in the sidebar menu in your panel. The table shows store details like name, email, status, date and whether the admin featured the store. Use search, filter, and sort to find a specific store. One vendor can have multiple stores, each displayed separately in the list. Stores (1).png

Create store

To create a store:
  1. Go to Stores in the sidebar.
  2. Click the Create button.
This opens a form with two steps: Details and Admin.

Details step

In the first Details step, you can enter the store general information:
  • Name
  • Email
  • Handle. The handle appears in the store storefront URL. It creates a human-readable URL and must be unique across all stores, containing only lowercase letters, numbers, and hyphens. If left blank, Mercur generates a handle from the name.
  • Phone
  • Currency. Each store can have only one currency.
Once you’re done, click the Continue button. Create Store (3).png

Admin step

In the second Admin step, you assign an admin vendor to manage this store. You can select an existing user or invite a new one. As you type, suggestions will appear: select one or add a new email. Once the store is created, the selected user will receive an email invitation to join. Create Store (4).png Once you create the store, it appears on the list with pending status. The store details entered by the admin during creation can be overwritten by the vendor during onboarding. You can block this depending on the onboarding flow you want.

Store details

To view store details:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
This opens the store details page. Here, you can view and edit store details, address, company details, payment details, and access their orders, products, users, and time off. Store Details (10).png

Edit store details

To edit store details:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
  3. Click the icon in the section header.
  4. Choose Edit from the dropdown.
  5. Edit the store details in the side window.
In the side window that opens, you can edit the store:
  • Status. There are three statuses: Active, Pending, Inactive. When a store is Inactive or Pending, their products won’t be visible on the storefront.
  • Name
  • Description
  • Handle
  • Email
  • Phone
  • Website
  • Featured Store Settings. If checked, the store will be highlighted with a special badge for internal use or promotional purposes.
  • Media. You can add logo and banner. This media will be visible on the storefront.
Once you’re done, click the Save button.
Once the currency is set, it cannot be changed.
Once the admin edits store details, the vendor is notified in their panel.
Store Details - Edit Store (3).png

Edit store address

To edit store address:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
  3. Click the icon in the Address header.
  4. Choose Edit from the dropdown.
In the side window that opens, you can edit:
  • Name
  • Address
  • Apartment, suite, etc.
  • Postal Code
  • City
  • Country
  • State
Once you’re done, click the Save button. Store Details - Edit Address (2).png

Edit store company details

To edit company details:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
  3. Click the icon in the Company Details header.
  4. Choose Edit from the dropdown.
In the side window that opens, you can edit:
  • Company
  • Registration number
  • Tax ID
Once you’re done, click the Save button. Store Details - Edit Company Details (2).png

Edit store payment details

To edit payment details:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
  3. Click the icon in the Payment Details header.
  4. Choose Edit from the dropdown.
  5. Edit payment details in the side window.
For all countries except the United States, provide the following details based on your needs:
  • Account name
  • IBAN
  • Account number
  • SWIFT/BIC
For the United States:
  • Account name
  • Account number
  • ACH routing number
Once you’re done, click the Save button. Store Details - Edit Payment Details (2).png

Users

In the Users tab, view all store team members who manage the store. You can add new users by selecting existing ones from your base or inviting new members. You can also remove users from the store. The user added during store creation is the main admin and cannot be removed. This user is marked with an Admin badge. Store Details - Users (5).png

Add new user

To add a new user:
  1. Go to Stores in the sidebar.
  2. Choose the store from the list.
  3. Select the Users tab.
  4. Click the Add button in the section header.
In the form that opens, add:
  • Email. As you type, suggestions will appear; select one or add a new email.
  • Role. There are five roles:
Available roles:
  • Store Administration
  • Inventory Management
  • Order Management
  • Accounting
  • Support
Once you’re done, click the Save button. Store Details - Users (4).png

Time off

In the Time off tab, view the store’s time off. It specifies the period when the store will be unavailable to receive orders. The vendor can specify one time off period and add a note. During this period, the store’s products will not be visible on the storefront. Store Details (9).png

Store request

The vendor can submit a request to create a new store. Once submitted, the store appears on the list with Pending status. On the store details page, a block appears at the top with two actions:
  • Confirm
  • Reject
You can review the request, make necessary updates, and choose to confirm and publish the store or reject the request. Once confirmed, the store status changes to Active.
Once the admin confirms or rejects the store creation request, the vendor receives an email.
Store Details - Pending - Requested (1).png