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Reserve and prepare an order’s items from one of your stock locations.

Overview

Fulfilling an order prepares its items to be sent. You choose which location to fulfill from, which items and quantities to include, and whether to notify the customer.

Step 1: Open the order

  1. Go to “Orders” in the sidebar.
  2. Open the order you want to fulfill.

Step 2: Start fulfillment

  1. In the “Unfulfilled Items” section, open the actions menu.
  2. Choose “Fulfill items”.

Step 3: Choose location and items

In the window that opens:
  1. Choose the location you are fulfilling the items from.
  2. Choose the items and quantities to fulfill.
  3. Optionally choose a different shipping method, and choose whether to notify the customer.

Step 4: Create the fulfillment

Click “Create Fulfillment”.
The location you choose must have stock for the selected items. If it does not, add an inventory level for that location first.

Next steps

Ship an order

Mark the fulfilled items as shipped and add tracking.