Ship an Order

Record that a fulfillment has been sent, and give the customer a tracking number.

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Overview

Once items are fulfilled, mark them as shipped and add tracking so the customer can follow the delivery. This creates a shipment against the fulfillment.

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Step 1: Open the order

1. Go to “Orders” in the sidebar.
2. Open the order and find the fulfillment you want to ship.

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Step 2: Mark as shipped

Click “Mark as shipped” on the fulfillment.

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Step 3: Add tracking

In the “Mark Fulfillment as Shipped” window:

1. Optionally add a “Tracking number” and a “Tracking URL”.
2. Choose whether to “Send notification” to the customer.
3. Confirm to create the shipment.

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Next steps