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Close the loop on a shipment once it reaches the customer.

Overview

When the customer has received a shipped order, you can record it as delivered. This keeps the order’s status accurate for you and the customer.

Step 1: Open the order

  1. Go to “Orders” in the sidebar.
  2. Open the order and find the shipped fulfillment.

Step 2: Mark as delivered

  1. Click “Mark as delivered”.
  2. Confirm the action.

Next steps

Process a return

Handle a return if the customer sends items back.